Harris Electric Supply Company Inc

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Border States Launches Product and Service Demonstration Vehicle

In September 2010, Border States, the ninth largest electrical distributor in the United States, launched a product and service demonstration vehicle to better serve our customers.
Border States is a wholesale distributor that provides materials, application support, and third-party logistics services to the construction, industrial and utility industries. The demonstration vehicle was specifically modified to serve Border States customers who operate in these markets.
The Mobile Solution Center, or demonstration vehicle, helps us become even more personally connected with our customers, affirms George Perlenfein, Marketing Specialist, Border States. The mobility of this innovative showcase allows us to bring products, training and personalized service directly to our customers.
The International 4300 was modified to meet the specific needs of Border States customersall while on the move. Though Border States is headquartered in Fargo, North Dakota, the demonstration vehicle travels over Border States entire service area of 13 states to reach our customers. Aside from being featured in tradeshows and conventions, the demonstration vehicle visits the locations that are most important to Border States customers, including customer headquarters, plants and on-location job sites.
With the Mobile Solution Center, our customers are able to see, feel and try our products before purchasing anything, asserts Todd Kadry, Sales and Marketing Manager, Border States. It allows us to bring the most innovative products and services directly to customer locationswhich is especially useful for our customers who operate in rural areas.
Remaining and becoming even more customer-oriented was a major goal in the design of the demonstration vehicle. Thoroughly researched, the vehicle is embellished with inventive products that Border States expects will make the working lives of our customers easier. Though it is currently stocked with items that serve a number of diverse customers, eventually more of the featured products will be exchanged with industry-specific items, depending on the customer Border States is visiting. We anticipate that the demonstration vehicle will provide customers a novel way to conveniently try the newest and most innovative products that are directly related to the industries in which they operate.
The demonstration vehicle also features a state-of-the-art checkout system. If customers wish to purchase a product or service, the checkout system eliminates the need for them to visit Border States locations to place an orderit sends purchase information directly to the Border States branch location that is most convenient for the customer. Purchased goods are then personally delivered by Border States own fleet, further eliminating the need for customers to leave their work sites.
About Border States
We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States is a 100 percent employee-owned company, and employee-ownership is a significant part of our culture. Our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers.
Employee-owners understand their roles in the success of the company, which drives the focus on exceeding our customers expectations. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others, making us a supply chain solutions powerhouse.
Our customers rely on us for product knowledge, superior service, training and technical expertise for:
Electrical supplies for commercial and residential construction and maintenance
Data communications and networking supplies

Border States is proud to be a GSA Schedule Contract Holder. View our GSA page for more information on Border States' contract or view our product selection at www.gsaadvantage.gov.

View a printable version of Border States' Standard Terms and Conditions.