Signature Management Certification Services, LLC (SMCS)

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Signature Management Certification Services provides cost-effective certification services to our clients; in a manner which brings credibility to the certification industry, assurance to the client's customers, and meets the requirements of the client.

Thisis accomplished by seeking to continually improve the quality of the operations, the timeliness of the services provided and by improving upon the skills and knowledge of both employed and subcontracted workers.

Signature Management Certification Services, LLC (SMCS) was established in 1999 and is headquartered in Nashville, Tennessee and is
a 100% Woman-Owned Limited Liability Corporation providing accredited ISO 9000 certification services.
SMCS has been created by ordinary people with a commitment to the companies and the people who make business in the world successful.The principals have either owned small businesses and/or worked for small and large businesses, and understand the financial constraints on companies.We welcome and support all size organizations seeking certification to the ISO 9000 quality management systems international standard. _________________________________________________________

"Comments" from some of our clients:
After transferring our certification to Signature from (well known European based registrar), during the transfer audit, the audit team put our staff at ease as had not been previously experienced. People here were still smiling about the audit in the days after our audit. (J.C. J.)

While Signature uses different auditors at our sites, they all seem consistent in their measure of our quality system. But every auditor seems to look at our quality system with just enough differences in their backgrounds to show us areas we hadnt considered previously, and enhances the values of the audits for our management team. (Nancy M.)

1. The auditor was very well qualified for this audit.
2. The auditor has, and displayed, good people skills in conducting the audit and was able to elicit the required information easily.
3. The overall conduct of the audit made it easy to plan other activities around it so that the audit was not intrusive, or interfering with ongoing activities. (Jay B.)

I wanted to drop you a note to let you know what a pleasure it was to work with (new, different auditor.) Although I dont like CARs anymore than the next guy (we had 5 findings from the surveillance audit), they were not nit picky, there were legit. (The new, different auditor) exhibited a very high level of professionalism, which is something Ive become accustomed to working with (previously assigned auditor) for the last few audits. Both (auditors) added value to our system by using their skills, fairness and knowledge. I really liked the two day format and I have you to thank for insisting that we have another pair of eyes involved in our most recent audit. I would be glad to have both (auditors) back for future audits. (Syd L.)
"(Auditor) in my opinion has superior knowledge regarding ISO and conducted her audit from upper management to the plant associates with the best communication skillls I've seen from years past. (Auditor) is an asset to your company and I wanted this to be recognized. It's a pleasure working with such a good group of people. We look forward to a long relationship with SMCS." (Roger C.)
This stressful time was far less stressful due to the professional, courteous and friendly folks at Signature. (Will G.)
I was very satisfied with the audit team. Their common sense approach immediately eased much of the apprehension that I as the Management Representative had. Both auditors were very friendly and made our employees feel at ease during the interview process. I can readily recommend SMCS as a registrar for any company, especially those like ours that who are growing and are new to the world of ISO 9001:2000. (Robert B.)
You and your company worked with us to explain the intent of the ISO 9001 sections. your willingness to answer questions was very reassuring as we went through a preassessment audit and a certification audit. Thank you for being customer oriented and we look forward to our continuing work together. (Barry M.)